How is my order shipped? We ship the next business day after receiving your order and use New Zealand Post as our preferred carrier. Shipping rates are generated at the checkout for your review before placing an order.
PLEASE NOTE: If you are ordering during a Christmas/New Years break, we will be sending your precious items from mid-January as we will be out of the office on a much needed summer break!!
New Zealand - Standard Domestic shipping includes tracking only and does not include insurance.
Australia and the Rest of the World - Standard International shipping does not include tracking or insurance.
If you have special shipping arrangements such as weekend overnight domestic or international tracked courier options please email email@example.com before placing your order. Please note the purchaser is responsible for any customs charges.
What are the Estimated Shipping Timeframes?
|Location||Expected Delivery Timeframe||Estimated Shipping & Handling Costs (NZD)*|
|New Zealand||3 - 4 Business Days||$5 Standard tracked shipping|
|$9 Rural tracked shipping|
|1 Business Day||$10 Overnight tracked shipping (delivered weekdays only)|
|Australia||3 - 6 Business Days||$11 Standard non-tracked shipping|
|Rest of World||7 - 10 Business Days||$18 Standard non-tracked shipping|
* Estimated Shipping Costs are Subject to Change depending on market rates.
Please note: the risk of loss is passed onto the purchaser once an item is delivered to the shipping carrier. Mala Earth is not responsible for any lost or stolen packages. Please note Mala Earth will only accept claims on lost or stolen items if proof of purchasing a tracked and insured shipping option is provided. Please visit the Shipping, Exchanges & Returns Policy page for more information.
What about Wholesale Shipping? Wholesale Orders for stores and studios will be dealt with on a case by case basis, for more information please email us at firstname.lastname@example.org
Need more information about shipping? Please email us at email@example.com before placing your order.